Job Description

Main Purpose:

Provide assurance to Technology over performance of IP/MPLS network through proactive audits, design review, re-engineering controls and process for a reliable and resilient IP/MPLS network.                           

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Senior Consultant IP MPLS optimization 

Reports to: Senior Manager – Network Operations 

No. of Vacancies: 1

Context 

• A multi-vendor network with key functions of Operations, Maintenance, Network capacity management and Network Rollout/implementation are largely outsourced.
• Cross functional collaboration with Technology Planning, Bayobab and Managed service vendor in delivering Excellence to the Customers

Main Job Functions:

• Review IP/MPLS Project LLDs/HLDs for possible design flows that may lead to capacity degradation or poor user experience.
• Participate actively in troubleshooting and correcting service impacting incidents in IP/MPLS network.
• Ensure configurations in IP/MPLS network are up to date.
• Design and participle in IP/IMPLS DRPs and ensure observations are corrected and well documented by MS Vendor.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the IP/MPLS network.
• Conduct periodic tests to ensure configurations are as per design.
• Develop and enhance analytic competence and use of analytic tools for efficiency.
• Collaborate with MS vendor to deep dive into NPS detractors and optimise the network to achieve improvements.

Managerial / Supervisory Responsibilities

• Risk assessment and mitigation in IP/MPLS network
• Guide and lead through persuasion to MTNU Management in determining quality and measurement possibilities going forward. 
• Participate in continuous personal and department performance improvement activities.
• Manage the complexities of the interaction between the multitude of technologies and services.
• Ensure relevant skills development and training are available to all. 

Vulnerabilities (controlspan)

• Speed of decision making have a high impact of the business ability to deliver.
• Environmental issue – power, climate
• Levels of skills available
• Inability to recognize internal and external trends and indicators and implement appropriate/adapt current strategies.
• High expectations from shareholders and high value customers 
• Understanding of local context and politics
• Conflicting priorities between various divisional business plans and roles

Education

• Bachelor of Science degree in Computer Science, Engineering, or Information Technology 
• IP Certification in Cisco, Juniper or extreme 

Other Training:

• Business risk management
• Business value chain
• Communication planning 
• Corporate governance
• ITIL
• Project management
• Telecommunications business management

Work Experience             

• A minimum of 7 years work experience
• More than 4 years’ experience in IP management
• Experience developing and maintaining of IP networks.
• Experience in Network security    

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.

Skills Required

• COMMUNICATION
• Excellent written and verbal communication.